Privacy Policy


Q2 is fully committed to the protection of visitors and customers of our website. The team members are Q2 customers  andother Internet sites and fully appreciate and respect the importance of privacy on the Internet . We will not disclose information about our customers to third parties except when doing so is part of the service that we provide to you, such as organizing the delivery of a product in its direction , performing credit checks and security and market research and customer profiles, or when we have your express permission to do so.

Your Consent

We will not divulge your name, address , email address , information credit card or personal information to third parties without your permission , although we can not be responsible or held by such by the actions of third party websites from which you have connected and has been redirected to the website of Q2.

Communication and marketing

If you have made a purchase at our store, we may send occasional information via email , mail or phone about our latest products , news and special offers. You will also have the opportunity to receive such communications from us or selected third parties when some becomes a member of Q2.

All members of Q2 have the option to opt-in to receive marketing communications sent by us and / or selected third parties . If at any time you do not want to receive marketing communications sent by us and / or selected third parties , you can help by going to " data" under " My Account" on the website of Q2. You can access "My Account " once you have registered and login. Or you can also click on the " unsubscribe" link in any email we send you.

What are cookies?

Q2 uses Google Analytics, Google Adwords and Google Conversion, developed by Google Inc. A cookie is a small data file that is sent to your computer and stored on your hard drive . If you are registered with us, your computer will store an identifying cookie which will save you time each time you revisit Q2 , recalling his email . You can change the configuration of your browser to prevent cookies being stored on your computer without your explicit permission.

Site Statistics

We may disclose Collected anonymous statistics on the number of visitors to this Web site or on the number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to this Website on our behalf using cookies and code embedded in the site . Both the cookies and the embedded code on the site provide statistical information about visits to pages on the site, the duration of each individual display of a page , the itineraries of visitors through the site, data on the site configuration screen visitors and other general information. Q2 uses and stores this type of information , as it does with that obtained from other cookies used on the website, to help improve the services provided to users. If you want more information about how this information is collected and used , please contact us via info@q2.com.es.

Protecting your security

We may use personal information you provide to appropriate anti-fraud checks. Personal information you provide may be disclosed to a credit reference agency or fraud prevention , which may keep a record of that information. This is done only to confirm your identity : no credit check and your credit rating is carried not affected .

Transmission of information

The information we collect from you may be transferred to a destination outside the European Union ( hereinafter " ESA " ) Economic Area and may be stored in the destination. It may also be processed by staff working outside the EEA for Q2 or one of our suppliers. Such processing may be necessary, for example, to execute your order, to process your payment details or provide support services .

Unfortunately , the transmission of information via the internet is not completely secure . We will do our best to protect your personal information , we can not guarantee the security of data transmitted to our site ; any transmission you make is at your own risk. Once we have received your information , we will use strict procedures and security features to try to avoid / prevent unauthorized access .

We refer also to Clause " Contact Us " below .

Disclosure of your information

We may disclose your personal information to any of our group companies. We may also disclose your personal information to third parties:

· If Q2 sell or buy any business or assets;
· If Q2 or substantially all of its assets are acquired by a third party , in which case personal data we hold about our customers may be one of the transferred assets , or
· If we had a duty to disclose or share your personal data to comply with any legal obligation, or in order to enforce or apply our Terms or to protect the rights, property or safety of Q2, our customers or others. This includes the possibility of exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction .
Third Party Sites

Our website may contain links to and from websites of the networks that we are partners , advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any liability for these policies. Check these policies before you submit any personal data to these websites.

Checking data

To check the information you have sent to Q2, you can do so by contacting us via the postal address or email address listed below . According to our security procedures , we may ask you for proof of your identity before disclosing information. This proof of identity will be in your email address and password you chose when registering . Therefore, this information should be kept safely as it will be responsible for any action we take in response to a request from any other person using your email address and password . We strongly advise against using the password memory function of the browser, as this would allow other people using your terminal to access your personal information like.

Contact Us

Q2 has taken and always take all relevant measures , adequate and effective to ensure an adequate level of data protection in accordance with that Act

Similarly , Q2 has taken and always take all relevant measures , adequate and effective to ensure an adequate level of data protection in accordance with the data protection laws applicable and / or to allow the international transfer of personal data.

Q2 processes your personal data to maintain business or contractual relationship with you and the courts in cases where required.

The personal data that gives us will be processed in a file for KAPAX GLOBAL TRADE SL, registered in the Spanish Data Protection Agency as "DATOS DE REGISTRO Q2" ( Registration code: 2122820358 ) . Q2 as the file owner, promises to respect the confidentiality of your personal information and to ensure the exercise of their rights of access, rectification , cancellation and opposition by e -mail: info@q2.com.es or the following address Post :

Ronda Narcís Monturiol, 17

CP: 46980 Paterna , Valencia.

You have the right to access information held by Q2 on you and your rights to access, rectify and delete any other legally - recognized and for you - can exercise according to the Law Q2 reserves the right to bill you a fee for the administrative costs associated with any expenditure or unusual or derived from the collection of management information cost .

We always like to hear from our customers. We appreciate the time you spend in providing us the information we need to make sure our customers are totally satisfied . We want to come back to the site and to recommend us to your friends and family . If you have questions or comments about this statement or if you wish us to cease processing your information , please contact our customer service team team through info@q2.com.es, and we are happy to answer any questions you have.

You can contact customer service

Or write to:

Ronda Narcís Monturiol, 17

CP: 46980 Paterna , Valencia.

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